Week 11

    I believe that these Web 2.0 tools would be a great source to add and distribute knowledge across a company. The more minds you have contributing to a cause, the more knowledgeable they will be. This would make a wiki a great idea for a company to have everyone contribute their knowledge to the company as a whole. They could add discussion on important topics or add to new ones. In addition, wiki's are always current because anyone can add anything at anytime. Blogs could be utilized too, however, they probably wouldn't be as efficient as a wiki or a portal since they are only updated by the administrator of the account or by adding comments which are hard to search through for specific information. All in all, Web 2.0 tools would definitely add to the efficiency of adding and distributing knowledge across a company in my opinion.
    This week I went over Chapter 11 and on Tuesday we took a clicker quiz over it. Then on Thursday we discussed the case study on Coke's knowledge management systems. This week I created a new account on the Student Dashboard and a new AdWords account and uploaded our pre-campaign report to it. We made a campaign with a couple of AdGroups that are paused until we can get our money from Google.
    This week we went over chapter 11 which was about knowledge management. We learned that the knowledge supply chain includes four major process the first being acquisition, how knowledge is being pulled into the company. The second is storage which is pretty self explanatory, how and where the knowledge is stored. It can be stored and tacit knowledge, people with knowledge without having it put anywhere physically, or explicit knowledge, knowledge that is wrote down for anyone to use. The third step is dissemination, how the company distributes the knowledge throughout for people to use. Then the final step is application, actually using the knowledge. We also went over a bunch of intelligent techniques such as fuzzy logic. Fuzzy logic is used when the answer to a decision isn't always a yes or no but has a varying scale. An example is if someone wants the room to be cool. This could mean any number of degrees that isn't always the same every time. That is basically what we went over along with some more knowledge applications and techniques.